Terms and Conditions

Pricing

We do our utmost to keep prices on the website up to date however on occasion due to circumstances beyond our control this is not possible. Therefore the prices shown on this website should be used as guidance only and are subject to change.

Supply of goods

We cannot guarantee that the appearance or colours of products shown on this website will replicate exactly the appearance or colours of the actual product. Natural products may show some colour variations.

The company requires any complaint to be made in writing by the customer within three days of collection or delivery of goods. If the customer is dissatisfied with products received please refer to our Delivery Policy – ‘Returns’.

All products shall be at the customer’s own risk from the time of collection (if collected) or from the time of delivery. After such time the company shall be under no liability for loss or damage or deterioration of the product from whatever the cause.

Codsall Stone & Paving will make every effort to deliver products on the agreed dates and times but if for any reason the company cannot fulfil this agreement, then no liability will be accepted – whether in damages or otherwise – for delay of whole or any part of the goods ordered.

All products sold remain the property of Codsall Stone and Paving until they are paid for in full.

Cancellation and Returns Policy

The customer has the right to cancel any product or service. Any cancellation must be made prior to the delivery of the ordered items.

Any items that are already despatched for delivery will still be liable for the delivery charge.

Items that have been delivered and are no longer required can be returned to Codsall Stone and Paving at the customer’s own cost. Any item (that is not deemed faulty) can be returned within 14 days from the date of sale and refunded as long as it is in the same condition as when it was sold.

A restocking charge of up to 25% will apply.

All returned items must be accompanied by the original invoice before any refund can be offered.

Company Premises

The customer will be responsible at all times for the security and insurance of their vehicles and equipment while on the premises of Codsall Stone and Paving. The customer will comply with all the requirements of Health and Safety legislation whilst on our premises.

Codsall Stone and Paving will accept no responsibility for injury or damage caused to persons, vehicles or equipment whilst on our premises. All vehicles loaded by our staff are done so at customer’s own risk.